Support

How can we help?

Our AI assistant can look up order details and answer most questions within a few seconds.

Lookalikey AI assistant

Lookalikey

Hi there. Ask me about your order, delivery, returns, or any common support question.

Lookalikey customer service team

Direct support

Drop us a message

If you need an answer fast, the AI assistant above is usually the quickest route. It can look up orders, troubleshoot common issues, and handle most standard questions.

If you'd rather contact us directly, email us and we'll respond within 24 hours on working days. If your order is late or damaged, include your order number and any useful detail so we can move faster.

Help centre

Frequently asked questions

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